Challenge:
Hospital staff spent hours triaging patient requests and scheduling appointments.
AI Solution:
Agentic AI system using RPA, NLP chatbots, and EHR integrations to:
- Triage inquiries and assign urgency
- Automatically schedule appointments
- Notify staff of critical cases
Estimated Cost Savings:
$100,000–$250,000 annually
Project Timeline:
8–12 weeks (Based on reduced admin staffing needs, faster patient triage, improved scheduling)
Results:
- 35% reduction in administrative workload
- Faster patient response
- Improved care coordination
About the Client:
Our client is a hospital network in Ontario, Canada, providing comprehensive healthcare services across multiple facilities. The organization delivers patient care, specialized medical services, and community health programs, serving thousands of residents across the province.
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