Challenge:
Insurance teams manually processed claims, verified documents, and sent status updates, slowing down resolution times.
AI Solution:
AI automation workflows using intelligent document processing (IDP), OCR, RPA, and CRM integrations to:
- Extract and validate claim data automatically
- Route claims to the correct adjuster
- Send real-time claim status updates to customers
Estimated Cost Savings:
$90,000–$200,000 annually
Project Timeline:
6–9 weeks (Based on faster claims processing and reduced manual review)
Results:
- 65% faster claim processing
- Reduced manual data entry errors
- Improved customer satisfaction
About the Client:
Our client is a Canadian underwriting firm that supports insurance brokers by assessing risk, structuring policies, and enabling efficient insurance placement across multiple coverage areas.
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