Challenge:
Retail chains manually updated stock levels, processed orders, and handled customer support tickets.
AI Solution:
AI automation using inventory APIs, automated email workflows, and AI chatbots to:
- Track stock and reorder automatically
- Send shipping updates
- Resolve common customer queries
Estimated Cost Savings:
$60,000–$140,000 annually
Project Timeline:
4–6 weeks (Based on order handling, inventory updates, and customer support automation)
Results:
- 70% reduction in manual order management
- Faster shipping updates
- Staff focused on in-store and strategic tasks
About the Client:
Our client is a popular online toy store and one of the leading e-commerce toys and baby retailers in the U.S., offering a wide selection of products to families nationwide and delivering a seamless online shopping experience.
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